Both of the To fields use the display name (as does the From field on the Advanced tab). You need to create the filter conditions using the Sent to field or use the Advanced tab. How do I get conditional formatting to look at the e-mail address being used rather than the display name? If the sender uses only my e-mail address (so the To line shows or my name enclosed in quotes or some other variation, it won't apply the formatting. I selected the box "where I am the only person on the To line" but it only applies the conditional formatting if the name is exact. I want to create a conditional formatting view for my Inbox to highlight all messages sent only to me. The filter rule for "where I am the only person on the TO line" only applies to the display name for the email account, not the email address.
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